The Team

roger stevens

Roger Stevens CERT CII – Managing Director

Roger has over 25 Years’ experience in the Insurance Industry, having worked for Axa Insurance for the last 13 years as an Account Executive, before setting up Business Insurance Specialists in 2011.  He is independently registered with the Financial Conduct Authority and a member of the Chartered Insurance Institute and qualified to the level CERT CII.   He would personally like to hear any  feedback on your experiences with dealing with BIS, as the business was founded and subsequently built around offering a high level of customer service.

beverley owen

Beverley Owen CERT CII – Office Manager

Beverley started in the Insurance broker market back in November 1986, mainly in North Wales, dealing with customers over the telephone. She is qualified to the level of CERT CII with the Chartered Insurance Institute and has a wealth of knowledge.

Beverley is a fluent Welsh speaker.

andy halstead

Andy Halstead ACII Chartered Insurer – Director

Andy has over 30 years experience in the Insurance Industry. He worked for AXA Insurance for 26 years in a wide variety of roles and locations in Underwriting, Sales and Management before setting up his own Insurance Brokerage in 2012. He has a wide experience and in depth knowledge of handling all commercial insurance business classes. In 2016 he joined Business Insurance Specialists as a Director.

andy halstead

Andrew Kells – Account Executive

Hi, my name is Andrew and I have 17 years experience in the insurance industry having held a variety of roles including that of a Commercial Account Executive. I am able to assist you in handling a wide range of commercial insurance business classes tailored to your specific needs and requirements. Outside of the office I enjoy coaching football, travelling and spending time with my family.

Andrew is a fluent Welsh speaker.

Lesley Lafbery-Thomas

Lesley Lafbery-Thomas​ – Claims Manager

Lesley began her insurance claims career in 1987. She worked across the North of England as a Senior Loss Adjuster, Claims Manager and Investigations Manager. In 2015 Lesley moved into the insurance broking market covering Cheshire and North Wales.  When away from work Lesley loves trawling antique fairs, salvage yards and racing track cars.


Tracy Maddock

Tracey Maddocks CERT CII   –  Senior Account Executive

Tracey has over 35 years of experience in the insurance industry, mainly for provincial and national brokers covering North Wales and Chester.

Tracey handles all classes of commercial insurance – both motor and non-motor, and prides herself on offering a first-class service to all get clients.

When not working Tracey enjoys spending time with her family and travelling in her campervan.



T: 01492 555 444
E: admin@bisinsurance.co.uk


T: 01248 665 300
E: admin@bisinsurance.co.uk


T: 0161 870 1183
E: admin@bisinsurance.co.uk


T: 0151 203 1145
E: admin@bisinsurance.co.uk


T: 01257 440 250
E: admin@bisinsurance.co.uk

Llandudno Office: 01492 555 444
Bangor Office: 01248 665 300
Wrexham Office: 01978 804 200
Manchester Office: 0161 870 1183
Liverpool Office: 0151 203 1145
Lancashire Office: 01257 440 250
e: admin@bisinsurance.co.uk